Your most frequently asked questions - answered!

Here you can find the answers to your most frequently asked questions, for everything from quote, to despatch to delivery.

If you're still struggling and If any of your questions are not listed below, please contact us here.  

Depending on which service you require, we always aim to get your quote over to you within the hour (via email) or straight away (via phone).

You can, depending on the size of your consignment and end destination.  Please call +44 (0)1213871800 and speak to a member of our friendly team!

Thanks to our location in the West Midlands and our multi-network platform, we can deliver everywhere in the UK, Ireland and the rest of the world.

For each consignment, we will always provide you with tracking details for the method of transport you have nominated.  Should you have any issues we will always be happy to contact the carrier and rectify the situation ASAP.

ESO Logistics offers standard and express road freight, parcel delivery, air and sea freight across the globe.  We also offer live fish delivery and same-day delivery across the UK.

We offer a live fish collection and delivery across all of the mainland United Kingdom.

We do! We can collect and deliver most items with enough notice same-day across the UK.

Useful Articles

Here are some other useful articles with advice and information on shipping goods across the UK and offshore:


Time icon FAQ section ESO Logisitcs

Simply provide the size, weight, dimensions and destination for a quote 

Air road sea icon FAQ section ESO Logistics

Take advantage of our network of air, sea and road freight network

Money Icon FAQ Section ESO Logistics

We aim to get you the best price each and every time

Team icon FAQ section ESO Logistics

Our skilled and experiences staff are here for you every step of the way